We process your order within 1 to 3 business days and ship it free of charge with a tracking number throughout Spain. Delivery takes 6 to 9 business days, so the estimated total time from purchase to receipt is 9 to 13 days.

Once your order has been shipped, you’ll receive an email with the tracking number and the corresponding link so you can check the delivery status at any time.

Order tracking

Please note that orders cannot be canceled, as they are processed and prepared for shipment automatically 24 hours a day. In some cases, an order may be processed and shipped in less than 24 to 48 hours, so it is not always possible to cancel it in time.

We offer a 30-day money-back guarantee starting from the day you receive your package, ensuring easy returns and exchanges. Late returns may not be accepted.

To start a return, please first review our Returns and Exchanges Policy and follow the form or template provided there. This will ensure your request is processed quickly and smoothly.

If your order was lost in transit and never arrived, please contact our customer service team. We’ll investigate the issue with the courier and help you find the best solution.

Each product has its own size guide on the product page. Right next to the size selector, you'll see a button that says SIZE GUIDE. Click it to find detailed measurements and choose the right size.

We do everything possible to ensure the photos accurately reflect the color of each garment, but slight variations may occur depending on the lighting or the device screen.

It is recommended to hand wash garments in cold water or, if using a washing machine, choose a delicate cycle. Avoid using a dryer and always iron at a low temperature. For best results, always follow the instructions on each garment’s label.

Our clothing is designed exclusively for Embrana in Madrid. We sell exclusively online and currently only ship within Spain.

All transactions are protected by encryption systems and secure payment gateways.

Yes, all prices shown on our website include the applicable taxes.

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